Customer Experience Lead
The Customer Experience Lead’s primary responsibility is to assist the leadership team in overseeing the sales floor and ensuring a positive experience. The Lead will assist in aspects of store operation focusing primarily on the areas of customer engagement, including the sales floor, fitting room and cash wrap.
Our Sales Associate utilizes expert knowledge of our product combined with passion for activity, health and wellness to educate, inform, inspire and wardrobe our customers and match them with the right activity or wellness offering. Our associates respect our customers, take pride in the brand mission, the product, the store, and its team and works to deepen the relationship with our customers to provide an innovative and compelling shopping and community experience.
We are looking for customer-focused retail sales associates with a passion for home decor and furnishings, willing to lead and grow with a dedicated team of retail professionals.
Retail Store Supervisors assist the Store Manager to ensure the highest level of customer experience, as well as to maintain the operations and visual presentation of the store. This position is responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff on product expertise, customer service and maintaining a current and correct inventory.
Client Special Position
At Talbots, we help our customers look and feel their best. The Talbots Client Specialist (CS) is responsible for creating and fostering a culture of hospitality through exceptional customer experiences. CSs are responsible for building enduring relationships with both new & existing customers and to consistently exceed company productivity standards.
At Talbots, we help our customers look and feel their best. The Talbots Sales Support Associate (SSA) creates exceptional customer experiences and enables others on the team to build enduring relationships with our customers. The SSA is responsible for driving the business forward primarily as it relates to operational activities and store systems.